Sit comfortably and take care of your well-being. Balance comes from strength and calm. True relief comes when the body and mind work together. Every step forward brings lightness, comfort, and confidence.
At Relivofast, we want you to feel confident and satisfied with every purchase. That’s why we offer a 60-day return or replacement policy. You have up to 60 days from the date you receive your order to request a return or replacement.
All items must be shipped back directly to our warehouse (with a valid tracking number).
Proof of purchase (order confirmation or receipt) is required.
Items returned to third-party or intermediary shipping facilities will not qualify for a refund.
Customers are responsible for return shipping fees. Shipping charges are non-refundable.
Please avoid ordering multiple sizes with the intention of returning the extras. If you’re unsure about sizing, reach out to us first — we’ll be happy to guide you.
Items returned without prior authorization will not be accepted.
If your product doesn’t fit properly or isn’t quite right, don’t worry. Contact us within 30 days of delivery and we’ll gladly arrange a free replacement. This option is often faster and more cost-effective than a return.
Simply email us at info@relivofast.com. Once your request is approved, we’ll send you the return address along with step-by-step instructions.
Orders may be canceled within 12 hours of purchase. After this window, your order will already be processed with our system and shipping partner.
Refund requests are processed within 7 business days once your return is received and inspected.
If approved, funds will be returned to your original payment method within 10 business days.
Please note: banks and credit card companies may take additional time to post refunds.
If it has been more than 15 business days since your refund was approved and you haven’t received it, please reach out to us.
📧 Email: info@relivofast.com
📞 Phone: +1 (469) 805-4691
🏢 Address: 539 W Commerce St. #2677 , Dallas , Texas. 75039, United States
🕘 Business Hours: Mon–Fri, 9:00 AM – 5:00 PM (CST)
Sit comfortably and take care of your well-being. Balance comes from strength and calm. True relief comes when the body and mind work together. Every step forward brings lightness, comfort, and confidence.